Can A Domestic Helper Assist With Pet Care? What Employers Should Know

With over 294,800 domestic helpers employed across Singapore, families are able to juggle the demands of the daily hectic metropolitan life. At the same time, pet ownership is booming, with more homes welcoming furry companions who are treated like family—in fact, a January 2022 survey by Rakuten Insight found that 33% of respondents in Singapore owned at least one pet. But pets come with their own set of responsibilities—feeding, walking, grooming, and even vet visits. Naturally, some employers wonder if their helper can also lend a hand with pet care. It’s a practical question, but it also raises bigger ones: does pet care assistance fall under domestic helpers’ duties, and what does the Ministry of Manpower have to say about it?

Understanding MOM Regulations:

When considering domestic helpers and pet care responsibilities in Singapore, it’s essential to understand the Ministry of Manpower’s (MOM) regulations and guidelines. MOM states that Migrant Domestic Workers (MDWs) are hired to carry out household duties within their employer’s home. While pet care isn’t specifically listed, tasks like feeding, grooming, or walking pets are generally acceptable—as long as they’re part of the agreed household routine. However, helpers can’t be sent to another address to walk a neighbour’s dog or asked to take on roles outside of domestic work. In short, pet care is allowed—but it has to stay within the boundaries of the home and the job.

Still, it’s important to remember that domestic helpers aren’t trained pet professionals. They may be happy to help with pets and give basic care, but expecting them to give medications or handle complex pet behaviours is pushing the limits. This is why clear communication and mutual agreement are key. Employers should talk through these tasks before assigning them, and ideally include them in the employment contract and offer their maids proper guidance or support, if needed. When expectations are fair and agreed upon, everyone benefits—employers, helpers, and yes, even the pets.

Gallant Manpower, one of the best maid agencies in Singapore, helps families find trusted, well-matched helpers who are not only reliable with household tasks but also comfortable taking on light pet care duties.

Common Pet Care Duties Domestic Helpers In Singapore May Take On:

Feeding pets on time

Ensuring pets are fed at the right times with the correct portions, whether it’s dry food, cooked meals, or special diets.

Cleaning up after pets

This can involve clearing litter boxes, picking up dog waste, or washing pet bedding and bowls.

Basic grooming

This includes helping with simple grooming tasks like brushing fur or wiping paws, especially for smaller pets that need a bit of extra care to stay clean.

Supervising pets at home

When employers are away at work or on errands, helpers might need to keep an eye on pets to make sure they’re safe, comfortable, and not getting into trouble.

Noticing red flags

While helpers cannot be expected to diagnose or treat medical problems, they can help by simply flagging unusual behaviour like appetite changes, vomiting etc. so that you can take your pet to the vet before it is too late.

Best Practices For Employers Expecting Domestic Helpers To Help With Pet Care At Home:

Discuss Pet Care Responsibilities Clearly Upfront

Before hiring—or assigning new duties—have an honest conversation with your helper about the specific pet care tasks you expect. Make sure she’s comfortable with animals and understands what’s involved.

Include Pet Care in the Work Agreement

To avoid misunderstandings later, formally include pet-related duties in the employment contract or a written job scope. This helps set clear expectations and protects both parties.

Provide Proper Training and Guidance

Don’t assume your helper knows how to care for pets the way you do. Offer step-by-step instructions, walk through routines together, and provide tips for handling your pet’s specific quirks or needs.

Start Small and Build Confidence

If your helper is new to pets, ease her into the tasks—start with feeding or cleaning, and only add more responsibility if she’s confident and willing.

Respect Personal Boundaries

Not everyone is comfortable around animals, especially larger or more energetic pets. Always check in regularly to ensure your helper feels safe and supported.

Don’t Shift Full Pet Ownership to Your Helper

Your pet is your responsibility. Helpers can assist with basic care, but they shouldn’t be left solely in charge, especially during holidays or long absences.

Offer Additional Compensation if Duties Go Beyond the Usual Scope

If pet care becomes a regular or more demanding part of your helper’s job, consider offering a small allowance or extra time off as a gesture of appreciation.

Create a Safe Environment

Make sure the pet area is clean, organized, and safe for both your helper and the animal—especially if your pet has specific behaviour issues or needs.

Encourage Open Communication

Create a space where your helper feels comfortable raising concerns or asking questions about your pet’s behaviour, health, or her own comfort level.

Summary:

Domestic helpers in Singapore can absolutely assist with basic pet care—as long as expectations are fair, duties are clearly communicated, and everyone feels comfortable with the arrangement. From feeding and grooming to keeping an eye on pets during the day, helpers can be a valuable part of your pet’s routine. But there are limits, and tasks like vet visits or handling aggressive animals should always stay off their plate. At the heart of it all is mutual respect, clear boundaries, and ongoing support.

Looking for a helper who’s the right fit for both your home and your pets? Contact Gallant Manpower to find a well-matched, experienced domestic helper who can support your household—and your furry companions—with care and confidence.